Shipping Policy

RydKrew ships official rider merchandise within India. Orders are placed in the RydKrew Store (app or website) and fulfilled as cash on delivery unless a page says otherwise.

Product pages show the live price. Shipping is ₹99 for orders under ₹999, and free at ₹999 and above. Delivery estimates appear after you enter a delivery address at checkout.

Orders are packed and dispatched within 1 business day of confirmation. The delivery window is 5–10 business days from dispatch, shown as calendar dates at checkout. Interstate orders and remote destinations may take longer.

Tracking status (confirmed, processing, packed, shipped, in transit, out for delivery, delivered) updates as the order moves. New orders start as Order Confirmed — we do not mark them shipped until they actually leave.

You are responsible for providing a complete and accurate shipping address and phone number. Failed deliveries due to incorrect details may require re-shipment at additional cost or order cancellation per our refund rules.

If an item arrives damaged or incorrect, contact us within 7 days of delivery with photos and your order ID (RK followed by six digits). We will arrange replacement or refund as appropriate.

Subscriptions, tokens, and other digital purchases are delivered electronically and are not shipped. See the Refund & Cancellation Policy for those products.

Questions about merchandise or this policy: hello@rydkrew.com.