Account Deletion

App stores and identity providers (including Google Play, Apple App Store, and Meta Login where used) require a clear path for users to delete their accounts. This page is the official RydKrew account-deletion instruction for web and mobile users.

You can request account deletion using any of the methods below. We will verify that the request comes from the account holder before proceeding.

• Email hello@rydkrew.com from your registered email with the subject “Account Deletion Request”
• Call or WhatsApp +91 93115 07596
• Use Profile → Settings → Delete account in the product when that control is available
• If you signed in with a third-party identity provider, still contact us so we can close the RydKrew account linked to that identity

After verification, we will:

• Deactivate and close your login access
• Remove or anonymize personal profile data associated with the account
• Revoke active sessions and authentication tokens
• Stop marketing communications to that account (service notices related to the deletion may still be sent)

Some information may be retained for a limited period where required for legal, security, accounting, or integrity reasons — for example fraud prevention logs, completed payment records (when applicable), or anonymized analytics.

Ride histories involving other participants may retain non-identifying placeholders so other users’ records remain coherent.

For a deeper explanation, see our Data Deletion Request and Privacy Policy pages.

We aim to complete verified account deletion within 30 days. You will receive a confirmation when the process is finished or if we need more information.

Once deletion is completed, the account generally cannot be restored. You may create a new account later, but prior data will not be recovered.